Accessibility Statement
Last updated: July 2026
We want this website to be usable by as many people as possible, including those using screen readers, keyboard-only navigation, magnification or speech input. This page sets out the standard we work to, where we currently fall short, and how to tell us about a barrier.
The standard we work to
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. We describe this as partially conformant: most of the site meets the standard, but some content does not yet fully conform, as set out below. We would rather state that honestly than claim full compliance we have not verified.
What we have done
Measures currently in place across the site include:
- Semantic HTML landmarks so screen-reader users can navigate by region
- A visible keyboard focus indicator on every interactive element
- A skip link to the main content as the first item in the tab order
- Text contrast checked against WCAG 2.2 AA minimums
- Navigation menus that open, close and trap focus correctly from the keyboard
- Form fields with associated labels and errors announced to assistive technology
- Layouts that reflow to 320px width without horizontal scrolling
- Descriptive alternative text on informative images, and none on decorative ones
Known limitations
We are aware of the following areas where the site does not yet meet the standard we have set for ourselves:
Long legal pages
Pages such as our privacy notice and terms are long and densely worded. They meet the technical criteria, but they remain harder to read than the rest of the site. We are working through the wording as each page is revised.
PDF and document downloads
Where we publish or send documents, older files may not be fully tagged for screen readers. If you need a document in an accessible format, ask us and we will provide one.
Third-party content
Some functionality relies on third-party services whose markup we do not control. We test what we can and choose providers with accessibility in mind, but we cannot guarantee their output.
How we test
Accessibility is checked as part of building and revising pages, using a combination of automated checks, keyboard-only navigation, and review of heading structure and contrast. Automated tools catch only a portion of real barriers, so manual checking carries most of the weight. This statement is reviewed whenever the site changes materially.
Reporting a barrier
If you cannot access something on this site, or you find any part of it difficult to use, please tell us. It is genuinely useful: reports from people using assistive technology find problems that testing does not.
Where you can, tell us the page address, what you were trying to do, and the browser and assistive technology you were using. We will acknowledge your report within 5 working days and tell you what we intend to do about it.
BlackCores and Partners LLP
First Floor Office, 3 Hornton Place, London, W8 4LZ, United Kingdom
Email: info@blackcores.com
Alternative formats and other ways to reach us
If this website is not a workable route for you, we are happy to deal with an enquiry by email or in writing at the registered office address above, and to provide information in a different format on request.
If you are not satisfied with our response
If you have reported a barrier and are unhappy with how we responded, you can raise it through our complaints procedure, which sets out published timescales and an escalation route.